Hi Tech Communication will fulfill all of our obligations under the Consumer Guarantees Act 1993.
All our products carry a standard 1 year warranty. All accessories carry a 3 month warranty.
Our warranty works on a Return To Base basis. This means that should a fault occur with your product, it will need to be returned to us for assessment.
Once we have received an item, we will book the item in and send to an independent service agent for assessment. All items are repaired if possible, if a repair is not possible or feasible, we will arrange a replacement item, if a replacement is not possible we will arrange a credit or refund.
Any repair/replacement comes with a minimum of 90 days warranty. Any cover after 90 days is dependent on the date of the original phone purchase.
Warranty covers manufacturing defects only. Liquid/Moisture, sand/dust, impact or any other damage will not be covered under the warranty.
The original receipt is required for a warranty claim.